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DEWA’s Smart Ball technology saves 243 million gallons of water and AED 9.66 million in 2023

  • DEWA’s Smart Ball technology saves 243 million gallons of water and AED 9.66 million in 2023
  • The Smart Ball system consists of a small diameter sphere with a highly sensitive acoustic sensor, that is inserted into the water network and  detects sounds generated by leaks.
  • In 2022, DEWA reduced water network losses to 4.5%.

About the entity

Dubai Electricity and Water Authority (DEWA)
DEWA uses the latest technologies in water production, transmission, distribution, as well as control of water networks. This has contributed to several successes and achievements, making it one of the best utilities in the world.

Dubai Electricity and Water Authority (DEWA) utilises innovation and the latest disruptive technologies in detecting leaks in the water transmission underground pipelines. This helped DEWA save 243 million gallons of water and AED 9.66 million (about USD 2.63 million) in 2023. DEWA’s Smart Ball technology detects leaks that are usually difficult to detect using traditional techniques. Since its utilisation in April 2021 and until the end of 2023, the Smart Ball technology detected 81 leaks in the water transmission network in Dubai. This technology reduces operational expenses, as small cracks in the water transmission pipelines are treated before they increase in size and cause further water wastage.

“DEWA relies on the latest tools to anticipate the future, sound scientific planning, and seamless, swift, and effective operation of the smart grid. This ensures the sustainability of water resources in line with the Dubai Integrated Water Resource Management Strategy 2030. We utilise the smart grid to develop state-of-the-art infrastructure for managing facilities and services using disruptive and Fourth Industrial Revolution technologies. These include AI, drones, blockchain technology, Internet of Things (IoT), and more. DEWA monitors and controls the water network in Dubai remotely around the clock using the Supervisory Control and Data Acquisition (SCADA) systems. In 2023, DEWA launched its third phase of SCADA systems. This is part of our efforts to achieve digital transformation using state-of-the-art operational technology, which includes real-time hydraulic modelling, a training simulation system and advanced reporting tools. This enables us to monitor the water network in Dubai remotely around the clock, including the water transmission pipelines, pumping stations and reservoirs sprawling over 3,000 kilometres. This has been achieved by installing over 10,000 smart devices. DEWA is currently implementing the District Metering Areas (DMA) at the distribution level and regularly expanding the transmission network and key distribution assets,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

“The Smart Ball system consists of a small diameter sphere with a highly sensitive acoustic sensor, that is inserted into the water network, where it travels freely, driven by the water flow. It detects sounds generated by leaks and identifies gas pockets or anomalies, which have unique characteristics. Once the Smart Ball is extracted, the compiled data is analysed by software using mathematical algorithms showing the precise location of leaks, gas pockets, or anomalies. The Smart Ball travels freely inside the transmission pipes at around 3 kilometres per hour and can inspect over 35 kilometres in one day without affecting the water flow,” said Abdullah Obaidullah, Executive Vice President of Water & Civil at DEWA.

DEWA has achieved competitive results that surpass prominent European and American companies in terms of efficiency and reliability. In 2022, water network losses were reduced to 4.5% compared to around 15% in North America.

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