Greater Western Water has welcomed the appointment of Lisa Neville as the Chair of Greater Western Water’s (GWW) Board.
Ms Neville brings decades of experience in the water sector and government to this role. She is currently the chair of Barwon Health’s board, Chair of the Community Advisory Committee for Port of Geelong and is Non-Executive Director of organisations including The Torch, and Employers Mutal Limited.
She also served as Minister for Water from 2014 to 2022 and held other senior positions during her 20 years in the Victorian Parliament.
Ms Neville’s appointment comes at a crucial time for GWW, following significant customer billing and payment issues after our billing system upgrade. Her deep understanding of the challenges we face, along with a proven ability to navigate complex issues, puts her in a strong position to lead us through this next chapter as we improve performance and restore trust with our community.
Ms Neville said she’s looking forward to supporting the organisation through a period of significant challenge and opportunity.
“It’s a privilege to be appointed Chair of Greater Western Water at such a pivotal time,” she said.
“I’m committed to working closely with the Board and executive team to stay focused on delivering for our customers. This is especially important as we navigate current challenges. A key priority for me will be to address ongoing issues with the new billing system and working closely with customers to rebuild their trust.”
“As our region continues to grow, I look forward to supporting GWW in its role meeting the increasing demand for housing and the essential water infrastructure that underpins our sustainable development.”
Ms Neville replaces outgoing chair David Middleton, who resigned in March. Mr Middleton was a member of the GWW board since we formed in 2021, following the merger of City West Water and Western Water. He had previously chaired City West Water from 2015 to 2021.
