Connecting Waterpeople

You are here

Scottish Water provides financial support for licensed providers

  • Scottish Water provides financial support for licensed providers
    A waste water treatment works. Credit: Wikipedia

About the entity

Scottish Water
We are a publicly owned company, answerable to the Scottish Parliament and the people of Scotland. It's our job to provide 1.34 billion litres of drinking water every day and take away 847 million litres of waste water daily.
Schneider Electric

Support to help business customers who may face difficulties with water charge payments has been announced.

The measures are designed to reduce the economic impact of Covid19 and have been agreed by the water sector, including Scottish Water, the Water Industry Commission for Scotland (WICS) and the Central Market Authority (CMA).

From 1 April, Scottish Water will relax pre-payment arrangements for wholesale water charges on Licensed Providers who supply water to businesses in Scotland - worth about £60 million. This will give Licensed Providers the flexibility they need to support their customers.

In a letter to all Licensed Providers setting out the measures, Roseanna Cunningham, the Cabinet Secretary for Environment, Climate Change and Land Reform said:

“Licensed providers will have the flexibility needed to engage with customers in Scotland and to respond positively to their circumstances. The interests of customers in Scotland are of paramount importance and in responding to these measures the Scottish Government look to all licensed providers to give that the absolute priority.”

There are 30 licensed providers in the Scottish retail market. They provide retail services to business customers. Scottish Water is the wholesale provider of water and wastewater. The market is regulated by the Water Industry Commission for Scotland (WICS) and overseen by the Central Market Authority (CMA).

Subscribe to our newsletter

The data provided will be treated by iAgua Conocimiento, SL for the purpose of sending emails with updated information and occasionally on products and / or services of interest. For this we need you to check the following box to grant your consent. Remember that at any time you can exercise your rights of access, rectification and elimination of this data. You can consult all the additional and detailed information about Data Protection.

Featured news

22/11/2022 · Business · 27

Scottish Water Cut Carbon From Concrete

27/07/2022 · Biodiversity · 32

Borders Reservoir Refills After Investigatory Works

27/07/2021 · Drinking Water · 36

Peatland Restoration Helps Net Zero Emission Goals