Anglian Water has invested £1.1 billion over the past year as part of its largest capital programme to 2030, aiming to improve services, strengthen infrastructure, and support environmental goals.
The company’s annual results for the year ending 31 March 2026 show revenue rose 20% to £2.1 billion, while operating profit increased 28% to £636 million. Capital expenditure exceeded operating profit, with £1.78 reinvested for every £1 generated.
Chief Executive Officer Mark Thurston said the programme reflects the company’s long-term commitment to providing resilient water and wastewater services and supporting sustainable growth across its region.
The 2025/26 period marked the first year of a five-year investment plan addressing climate change, population growth, and ageing infrastructure. During the year, Anglian Water completed over 1,100 capital projects, including:
- 140.5 km of new water mains to improve network resilience
- Installation of over 316,000 smart meters to help customers monitor water use
- Progress on major projects such as the strategic interconnecting water grid, benefiting customers in Ipswich and Colchester
Performance measures set by Ofwat through the 2024 Price Review showed mixed results. The company reported a net outcome of £-10.5 million, an improvement from £-41.5 million the previous year. Environmental performance included a reduction in total pollution incidents to 371 from 437, record bathing water quality, and the company’s best storm overflow performance to date. However, serious pollution incidents rose from seven to 12.
Despite a drier year, Anglian Water maintained customer supply without hosepipe bans, citing decades of investment in resilience, leakage reduction, and smart meter installation.
The company also increased support for customers, providing around £95 million in financial or practical assistance to nearly 400,000 households. A new Medical Discount was introduced for customers with higher essential water use, fully funded by shareholders.
Anglian Water plans to continue investing in reservoirs, pipelines, and environmental improvements to secure supplies and support regional growth.
