Kuwait's Ministry of Electricity, Water, and Renewable Energy is set to introduce smart water meters in the coming months, according to Falah Al-Mutairi, Acting Undersecretary of the Customer Service Sector, reports Zawya.
The ministry recently received the first batch of smart meters, consisting of 125,000 units, as part of its broader initiative to install 500,000 meters nationwide.
The installation process commenced earlier this week, incorporating some activities originally planned for the first phase. Al-Mutairi noted that the shortage of meters during the initial phase had led to a delay, prompting the ministry to move forward with the second phase to maintain the project’s schedule.
Al-Mutairi stated that a dedicated committee within the ministry is finalizing the technical specifications for smart water meters. He confirmed that a tender for these meters would soon be issued.
Al-Mutairi also underscored the ministry’s commitment to debt collection across various sectors. He urged consumers to settle outstanding bills to prevent service disruptions, highlighting that the ministry has already collected over half a billion dinars in the first seven months of the fiscal year. This figure is expected to rise further by year-end.
Additionally, he revealed that 97 percent of the ministry's consumer services have now transitioned to electronic platforms, enhancing convenience and efficiency in service delivery.
During the ceremony, Al-Mutairi emphasized the crucial role of the judicial control team in preventing and monitoring violations related to the nation’s electricity and water networks. With the summer season approaching, he stressed the importance of securing these networks to ensure uninterrupted service.
“The judicial control team plays an essential role in maintaining the integrity of the country’s networks, and we rely on them to monitor violations and resolve issues swiftly,” Al-Mutairi said.
