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Thames Water appoints new Operations Director for London executive

  • Thames Water appoints new Operations Director for London executive

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Thames Water
Every day, we serve 15 million customers across London and the Thames Valley.

Thames Water has appointed Esther Sharples, as its new Operations Director for London.  

Esther has 20 years of experience managing infrastructure across a number of sectors including 16 years at Transport for London (TFL) and prior to that at Land Securities Trillium and the BBC.  

During her time at TFL, Esther held positions as Director of Asset Operations and most recently Director of Asset Performance Delivery, where she was responsible for the maintenance and renewals of assets across the London Underground. 

Nevil Muncaster, who previously held the role, will continue as Strategic Partnerships Director, where he will now focus on the delivery of complex major projects, including long-term water resources, commissioning of the Thames Tideway Tunnel and delivering our Future London Strategy. He will develop and lead strategic partnerships across our operation such as our important work with the London Surface Water Strategy Group. 

Al Cochran, Interim Co-CEO and CFO of Thames Water said: "It is vital that we continue to have a tailored regional strategy that meets our customers’ and communities’ specific needs and improves performance. I am therefore delighted to welcome Esther to lead our London operational team. She brings with her a wealth of experience in managing vast and complex infrastructure, which has been demonstrated during her time at TFL.  

"Her expertise in this area of business will help transform services for our customers and protect the natural environment. I also want to extend my thanks to Nevil and his collaborative approach to create a stronger functioning operational region in London and for the improvements in service he’s driven.” 

Esther Sharples, Operations Director for London said: “I’m really excited to be joining Thames Water and have a strong passion for making things better for customers and the people who deliver them. I look forward to harnessing the knowledge and expertise of front-line colleagues and working with our stakeholders to drive the right outcomes for our customers.”  

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