Connecting Waterpeople

SAP partners with Metito Utilities to drive AI-powered digital transformation

  • SAP partners with Metito Utilities to drive AI-powered digital transformation
    Marwan Zeineddine, Managing Director of SAP UAE, with Rami Ghandour, CEO of Metito Utilities.
    Credit: Metito

About the entity

Metito
Metito is the leading provider of choice for total intelligent water management solutions in the emerging markets with operations covering three business areas: design and build, chemicals, and utilities.

Themes

SAP announced that Metito Utilities, a global investor, developer, and operator of sustainable water management solutions, has selected GROW with SAP to accelerate its digital transformation, The AI-powered cloud enterprise solutions will enhance Metito Utilities’ agility and optimize operations. This collaboration will ensure scalability, flexibility, and speed by leveraging scalable cloud technologies to streamline processes and strengthen corporate governance.

As part of this transformation, Metito Utilities will implement SAP S/4HANA Cloud Public Edition in the first half of 2025 in the UAE, followed by a phased international rollout. The integration of SAP’s enterprise resource planning (ERP) solutions will enable seamless financial reporting, business intelligence, project management, and enhanced cash flow visibility across multiple geographies. Additionally, SAP Analytics Cloud (SAC) will provide real-time monitoring and predictive insights, allowing for data-driven water infrastructure management, while SAP SuccessFactors will strengthen human capital management, workforce development and governance through structured operational oversight.

As part of this transformation, Metito Utilities will implement SAP S/4HANA Cloud Public Edition in the first half of 2025 in the UAE, followed by a phased international rollout

Marwan Zeineddine, Managing Director of SAP UAE, said: “With its ambitious expansion plans and strong commitment to innovation, Metito Utilities exemplifies the type of growth-focused company that GROW with SAP is designed to support. By embracing SAP’s cloud-based ERP and AI capabilities, Metito Utilities is laying the foundation for operational efficiency, financial agility, and long-term success.”

Rami Ghandour, CEO of Metito Utilities, added: “At Metito Utilities, our commitment to innovation and sustainability demands robust digital infrastructure to support our rapid global expansion. By implementing GROW with SAP, we’re enhancing our operational efficiency while enabling our teams to make AI-driven decisions in real-time. This technology backbone will be crucial as we scale our sustainable water management solutions and climate-resilient water assets.”

By adopting SAP S/4HANA Cloud Public Edition, Metito Utilities will benefit from a scalable cloud ERP that ensures seamless integration across its global entities, while SAP Analytics Cloud will deliver real-time performance tracking, predictive analytics, and proactive resource management. Meanwhile, SAP SuccessFactors will optimize workforce planning and dynamic collaboration tools to boost efficiency and innovation.

The SAP ERP UAE implementation in H1 2025 will be followed by a global rollout across Metito Utilities’ operations including the Saudi Arabia, Qatar, Egypt, Uzbekistan, China, Rwanda, Serbia, and beyond.

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