Perumdam Tirta Mayang Kota Jambi and professional services company GHD have signed a Letter of Intent (LOI) to initiate a joint pilot project aimed at improving water data management in Jambi City through the implementation of Advanced Metering Infrastructure (AMI 2.0).
The initiative is part of a broader government-to-government collaboration between Canada and Indonesia, supported by the Canadian Embassy to Indonesia and the Canadian Commercial Corporation (CCC), Canada’s agency for facilitating international government contracts involving Canadian firms.
At present, Jambi City’s municipal water utility, Perumdam Tirta Mayang, relies on manual water meter readings. The proposed project would explore transitioning to digital smart meters capable of providing real-time data through a secure network. This change is expected to support improvements in utility operations, customer service, and resource efficiency. More than 100,000 water meters in the city could potentially be upgraded through this initiative.
GHD will work with the local utility to assess the current system and evaluate technologies suitable for Jambi City
Dwike Riantara, Managing Director of Perumdam Tirta Mayang, stated, "Jambi City requires a significant breakthrough in addressing the challenges of water management, reduce water loss, promote water conservation, and move towards a more sustainable and efficient water future. The pilot project with our Canadian counterparts offers a promising solution for modernising our business process, with the potential to improve efficiency, reduce costs, and enhance customer service."
GHD will work with the local utility to assess the current system and evaluate technologies suitable for Jambi City. This includes reviewing different types of smart meters, communication systems, and integration with existing billing infrastructure.
Phil Baker, GHD’s Country Manager – Indonesia, said, “We are proud to be part of this collaborative effort to bring Advanced Water Metering to Jambi, working closely with Jambi City’s municipal water utility and the Canadian Commercial Corporation. Jambi is poised to benefit from GHD’s experience in helping water utilities adopt smart metering across the Asia-Pacific, Australia and North America in response to ageing infrastructure, rising operational costs and the need to better manage water demand and losses. Our approach seeks to fully harness the potential of smart meters as part of an integrated program spanning strategy, change management and system integration to benefit stakeholders and the environment.”
Don Holland, Project Director and GHD’s Canadian Water Leader, added, “Smart metering is not only about more accurate billing. It’s about enabling broader digital and organisational transformation. The project’s objectives are to improve meter reading accuracy, enhance water conservation efforts, reduce non-revenue water, reduce operational costs, and detect leaks and abnormal usage patterns. Smart meters also give customers a better understanding of their water consumption and enable more responsible and environmentally positive use of this precious resource.”
