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SUEZ’s contract to modernize and improve the water services of Tashkent is now in operation

  • SUEZ’s contract to modernize and improve the water services of Tashkent is now in operation

About the entity

As an expert in water and waste for 150 years that is present on the 5 continents, SUEZ harnesses all its capacity for innovation to work for the efficient and sustainable management of resources.

The “Tashkent Water Transformation Plan”, implemented in collaboration with the Uzbek authorities, came into effect in August. The 7-year contract worth €142 million, aims to modernize the Uzbek capital’s water and wastewater services and to improve the management of its water company, Tashkent Shahar SuvTaminoti (TSST) in line with the highest international standards. It is between SUEZ, the National Water Company “Uzsuvtaminot”, the Municipality of Tashkent and the Ministry of Construction, Housing and Communal Services.

With a population of 3 million, Tashkent is experiencing rapid demographic growth and strong economic development. Despite Uzbekistan's progress in the water sector, the needs of drinking water and sanitation services for Tashkent continue to increase and will be also impacted by the effects of climate change. To upgrade and expand public services for all citizens and to ensure continuity of service 24/7 for an ever-growing number of citizens and flourishing businesses and industries, the Municipality of Tashkent, together with Uzsuvtaminot, has designed and launched the “Tashkent Water Transformation Plan” project together with their trusted partner SUEZ.

This contract acts a pilot project for the modernization of the Uzbek water sector and will be a showcase for the entire Central Asian region. It is based on an innovative approach of joint management and close monitoring of performance and technical excellence including through key performance indicators, as well as an action plan to improve the quality of drinking water, reduce the Non-Revenue Water by 12 %, and increase the Collection rate in order to achieve financial balance.

This contract acts a pilot project for the modernization of the Uzbek water sector and will be a showcase for the entire Central Asian region

14 international specialists representing 8 different nationalities and 45 local staff will support the 4,000 Uzbek water company Tashkent Shahar SuvTaminoti employees. SUEZ has chosen qualified people in their field for their experience and expertise, some of whom have many years' experiences in other countries (France, India, Qatar, Saudi Arabia, Indonesia, Azerbaijan, etc.).

SUEZ will also support the development of the next generation of Uzbek managers and water specialists through an ambitious know-how and expertise transfer program which includes 1,500 days of training, 350 days of study abroad, and more than 1,200 days of technical assistance. It will allow the company to meet the highest international HSE standards.

The contract is financed by a Direct Loan from the French Treasury and a BPI France Assurance Export buyer’s credit.

This contract includes:

  • A reduction in water losses by identifying 30,000 leaks using innovative methods. It will reduce water abstraction by 33 million m3 per year by the end of the project, equivalent to the annual consumption of an Uzbek town of 330,000 inhabitants.
  • The implementation of the latest digital solutions in a new Operations Center using smart decision-making tools enabling water and energy consumption reductions, to preserve resources and prioritize investments. Moreover, the installation of 650,000 smart meters will allow accurate billing.
  • The improvement of water quality, and the implementation of first-class customer services, comprising the creation of a Mobile App’.
  • The introduction of consumption-based billing will reduce the overall city's water consumption, helping it to meet the challenges of water scarcity in a context of global warming.

Sabrina Soussan,Chairman and CEO of SUEZ, said: "We are proud to be Tashkent’s strategic partner for water management and we thank the authorities for their trust. SUEZ is committed to supporting the Uzbek clients in improving access to water services for their population and contributing to local economic development. This contract demonstrates our ability to create resilient and innovative solutions for our customers worldwide and to manage complex, large-scale projects that create environmental and social value. It also aims to strengthen our international position, which is at the heart of our strategic roadmap."

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