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Xylem offers online aftermarket sales for its Sanitaire brand to provide finest customer service

  • Xylem offers online aftermarket sales for its Sanitaire brand to provide finest customer service

About the entity

Xylem Inc.
Xylem is a leading global water technology provider, enabling customers to transport, treat, test and efficiently use water in a variety of settings.
Schneider Electric
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Xylem, a global water technology leader, recently extended its online sales platform to enable customers to place online orders for Sanitaire aeration replacement parts for fine bubble aeration in wastewater treatment.

“Water utilities are seeking alternative ways to order replacement parts,” said Adam McNeill, North American Sales Manager, Biological and Aeration, Xylem. “With an online aftermarket sales site, we can offer our customers the convenience of online ordering, faster delivery and expediency for future ordering.”

Sanitaire is a world leading brand in diffused aeration and advanced biological treatment technologies. Sanitaire products are used to create innovative wastewater treatment solutions for municipal and industrial wastewater treatment applications. Considered the industry standard, Xylem’s Sanitaire equipment and technologies have been installed in thousands of communities and industries throughout the world.

For Sanitaire’s online aftermarket sales, Xylem is leveraging an existing e-commerce platform hosted on its YSI brand’s website. The platform highlights Xylem’s goals of continually enhancing its customer service offering and making aftermarket purchasing quick and easy.

Xylem will initially offer eight of its most popular Sanitaire aeration replacement parts for online ordering, including membranes, diffusers and lubricants. Xylem plans to release additional products on the platform and to add a design tool for configurable aeration grids that will enable configuration, order and delivery within days.

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